SERVICES

YOUR FIRST ENQUIRY

As soon as we receive your enquiry, a member of our sales team will be in touch to discuss your project and answer any initial questions you may have.

PHONE ENQUIRY

We’ll arrange a quick call to understand your vision for the property. During this chat, we’ll cover important details such as the intended use of the pool, your preferred size and design style, and whether there are any land considerations like easements or overlays.

YOUR QUOTE

Based on your requirements, we’ll provide a tailored quote for your new pool. If needed, we’ll also schedule an on-site visit to confirm details. Once you’re happy with the proposal and give us the go-ahead, we move straight into the construction stage with your pool and chosen landscaping partner.

OVERVIEW

A fully custom concrete pool generally takes around 16 weeks from the first dig to the final swim. Before any work begins, engineering drawings are prepared, and the necessary permits are secured.
Your build will follow five key stages, with ongoing communication and updates at every step so you know exactly what’s happening.

STRUCTURE

Over a 2-3 week period, we prepare your site, excavate the pool area, complete the formwork, steel and internal plumbing, and then spray the concrete shell.

CURING

The concrete requires a 28-day curing period to ensure strength and durability. During this time, your site supervisor will complete two visits: one shortly after spraying to check the shell, and another before tiling begins. Temporary fencing is also inspected regularly for compliance and safety.

TILING

Once the concrete has fully cured, our team begins the tiling stage. We install your selected tiles with precision. This process typically takes 2-3weeks depending on the complexity of the design.

HANDOVER

With construction complete, we move into the handover stage, your final step before diving in. Your site supervisor will conduct a full inspection of the pool, check all equipment, and ensure everything is operating as it should. You’ll receive a detailed onsite handover showing you how to operate your new pool.